Truckstop — Independent Software Review

Load Board and Freight Management Software

Compliance Transparency Index

Grade: D — Score: 43/100

Best For

Not Ideal For

Operational Overview

Truckstop provides a load board with AI-enabled tools built in, including real-time spot market loads, Load Density Insights, market conditions maps, and product options for carriers, brokers, and shippers.

Users can search loads, post trucks and lanes, compare rates, book loads, review broker ratings, use fuel and routing tools, access AVA Carrier Assistant, and see tools for factoring and risk factors.

Risks and limits are tied to the stated terms: pricing excludes applicable fees and taxes, factoring is subject to underwriting approval and agreement terms, and some offers are limited to qualifying customers and expiration dates.

Pricing Structure

Carrier Basic: $42 per month; footnote reads per user, up to 3 users

Carrier Advanced: $135 per month

Carrier Pro: $159 per month

Heavy Haul Pro: $299 per month, up to 3 users

Dry Van and Reefer Load Boards: Dry Van Basic $35 and Pro $129 per 3 users per month (up to 9 users); Reefer Basic $42 and Pro $159 per 3-user block per month

Broker Basic: $109 per user per month, up to 3 users

Broker Pro: $239 per user per month, up to 3 users

Broker Premium: $369 per user per month; additional user at no charge

Shipper Basic, Advanced and Pro: $109, $175 and $239 per user per month

Alternative Consideration

Consider switching to DAT Freight & Analytics: Both are load board and freight marketplace products.

Frequently Asked Questions

How do I cancel a Truckstop subscription, and does Truckstop refund unused time?

Truckstop's Terms say subscriptions renew automatically unless you give notice of non-renewal at least 30 days before the next renewal term, while another clause says service removals must be approved at least 5 days before the next bill cycle. Cancellation takes effect at the end of the billing period in which it is processed, and no part of a payment is refunded or prorated; any refund is at Truckstop's discretion. Because the Terms do not reconcile the two notice periods, ask support to confirm your deadline in writing and keep a record, as the Terms themselves recommend.

Is Truckstop or DAT One better for owner-operators?

Both publish monthly carrier prices: Truckstop Carrier Basic is $42 and Carrier Pro is $159, while DAT One runs from Standard at $59 to Pro at $169, with an Office plan at $339 for fleets of 10 or more trucks. Truckstop's Pro tier bundles Rate Insights, live loads and lane planning, and its Basic tier includes Truckstop TMS for free. Truckstop's carrier plans show 3-user or 9-user caps, so larger fleets may find DAT's fleet plans a better fit. Neither vendor publishes lane-by-lane load counts, so compare which board shows more freight on your own lanes before committing.

Is Truckstop Carrier Pro worth paying for over Carrier Basic?

Truckstop Carrier Basic covers unlimited load search, truck and lane posting, private loads, backhaul search and free Truckstop TMS. Carrier Advanced adds broker ratings, faster booking, fuel tools and the AVA voice assistant, and Carrier Pro adds Rate Insights, live loads, lane planning and load comparison. Pro is most useful if you negotiate spot rates often and want rate data on each load, while carriers hauling mainly for regular brokers may find Basic sufficient.

Can carriers with new or intrastate-only authority use Truckstop?

Yes, but access starts with an application: carriers pay a non-refundable application fee, $42 on the main carrier pricing view and $35 on the Dry Van view, and Truckstop reviews operating authority and insurance before approving the account. If approved, the fee is credited toward the first month. Truckstop says loads shown match your operating authority, so intrastate-only carriers see intrastate loads. Brokers on Truckstop have a carrier authority age filter, so some loads may not be offered to very new authorities.

Does Truckstop have loads for hotshot and box truck carriers?

Truckstop's hot shot page says its Carrier Load Board serves bumper pull, gooseneck, step deck and lowboy setups, with load search on every carrier tier. It describes hotshot loads as small enough for a box truck, but Truckstop does not offer a separate box truck board. The pricing page lists faster booking from Carrier Advanced upward, and Book It Now on the Dry Van and Reefer Pro plans.

How does Truckstop help brokers avoid double brokering and carrier fraud?

Truckstop says it vets and verifies every carrier on its load board, and brokers can add their own checks. Carrier Hub, included as Basic in Broker Pro and as Advanced in Broker Premium, combines authority, insurance, safety and identity data with crowd-sourced ratings and change monitoring, and Advanced checks carriers against your own compliance rules. Risk Factors rates carriers High, Medium or Low before booking, and RMIS Carrier Onboarding, from $340 a month for RMIS Lite, collects and monitors carrier documents. Truckstop does not publish fraud-reduction figures or a loss guarantee, so treat these as screening tools rather than protection.

How does Truckstop factoring work, and what does it cost?

Truckstop factoring is provided by Internet Truckstop Payments, LLC under the Denim by Truckstop name, and requires credit approval and a factoring agreement. The factoring page lists a standard rate of 2.99%, with a 1.99% introductory rate for the first three months for eligible new carriers approved by October 31, 2026, and says standard rates vary by invoice size and customer. It advertises no minimums or reserve accounts and mentions non-recourse options without saying whether non-recourse is the default or what it costs, so check the agreement for what happens if a broker does not pay.

How reliable is Truckstop Rate Insights for pricing loads?

Truckstop Rate Insights gives load-specific rate estimates based on factors such as weight, length, equipment and lane, plus daily market rates with 4-week and 36-month trends. Truckstop does not say on that page whether its figures come from booked or posted rates or how estimates are calculated, so their accuracy cannot be checked from public material. Dry Van and Reefer Pro also include FreightWaves SONAR insights, which gives carriers a second data source to compare against.

Should shippers use Truckstop or Uber Freight?

Truckstop lets shippers post loads and work with carriers directly, with published plans from $109 per user per month and Rate Insights from Shipper Advanced at $175. Uber Freight instead offers upfront quotes and handles tendering, booking and tracking with carriers on its own network, with free signup but no published rates. Shippers that want direct carrier relationships and their own rate data fit Truckstop, while those that want carriers found and booked for them fit Uber Freight.

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