Effortlessly integrate sales channels and manage complex inventories.
Grade: C — Score: 65/100
Cin7 Omni serves as a central hub for managing inventory across multiple sales channels, suppliers, and fulfillment partners. With native EDI and 3PL integrations, it ensures real-time communication and accurate stock updates, simplifying the complexities of inventory management.
The platform automates workflows, allowing businesses to manage intercompany transactions and track inventory across various locations seamlessly. This centralized approach enhances order control and improves visibility, enabling teams to focus on growth rather than manual updates.
By offering extensive customization options and scalable solutions, Cin7 Omni mitigates risks associated with operational inefficiencies and supports businesses in expanding into new markets without limitations.
Cin7 Omni: Custom quote
Consider switching to TradeGecko: Similar functionality with a focus on small to medium-sized businesses.
Yes. The original Cin7 platform was renamed Cin7 Omni in January 2023, while the former DEAR product became Cin7 Core. Omni is the more configurable platform for native EDI, 3PL connections, linked entities, and specialized workflows, while Core has public $349, $599, and $999 monthly tiers and a stronger manufacturing-planning focus.
Yes. Cin7 Omni can download Shopify products, sales, refunds, and customers, and upload products, stock, pricing, and transaction-status changes. You can connect multiple Shopify stores, but each store requires a separate Omni integration and uses an available connection allowance. Shopify Markets is not supported for multiple currencies or routing each market to a different Omni branch.
Cin7 Omni exchanges sales orders, purchase orders, branch transfers, fulfillment requests, confirmations, stock levels, carrier details, tracking codes, and SSCC data with 3PLs through API or FTP connections. Its EDI workflows cover ship-to-store, ship-to-distribution-center, dropship, and Amazon Vendor processes. New EDI and 3PL connections require Cin7 configuration and compliance testing, and the vendor says a 3PL setup can take several weeks.
Yes. The Xero integration synchronizes CRM data, taxes, sales, purchases, credits, deposits, payments, landed costs, and cost of goods sold, while QuickBooks Online supports taxes, classes, locations, accounts, sales, purchases, credits, deposits, landed costs, and cost of goods sold. One Cin7 Omni account can connect to only one Xero organization. Multi-entity buyers may therefore need linked Omni accounts or a separate consolidated financial architecture.
Yes. Amazon Seller can synchronize orders and inventory, while the Amazon FBA integration tracks shipment plans, maps products, imports stock levels, and can send non-Amazon sales to FBA for fulfillment. Each Amazon regional marketplace requires its own FBA dashboard and Omni branch, and multiple Amazon Seller stores require separate integrations. The public Amazon Seller documentation states that product creation from Omni, settlement-report downloads, and Amazon returns are not supported.
Yes. Cin7 Omni WMS is mobile-friendly and supports receiving, racking, picking, tote picking, packing, shipping, branch transfers, barcode scanning, and batch or serial validation. Cin7 lists Zebra TC57, Honeywell CT40, and ScanSKU scanners as tested devices. WMS requires an internet connection, has no offline mode, and does not support EDI fulfillment.
Yes. Omni Insights reports can be exported in Excel, PDF, MHT, RTF, text, HTML, and CSV formats, and product data can be exported to CSV. Administrators can install reports and restrict them to all users or managers, while roles control access across the wider platform. Custom pivots or report modifications can require Cin7 Support and may incur a consulting fee.
Cin7 Omni requires a scoped sales and onboarding process rather than a documented self-service Omni trial. Implementation includes users, roles, accounting, contacts, branches, products, opening stock, ecommerce channels, warehouses, EDI retailers, 3PL providers, APIs, and automation. Cin7 does not publish one standard implementation duration, but it states that an individual 3PL connection can take several weeks after engineering scoping.
Yes. Omni provides eight automation-bot types for sales emails, retail replenishment, dropshipping, purchase-to-order, ecommerce batching, and inter-company orders, prices, and stock. Bots can run on demand or on a schedule, and sales-email bots can notify customers or employees when orders reach selected stages. Inter-company bots require Cin7 Support for parts of the setup.
Cin7 Omni covers inventory, purchasing, sales orders, warehouses, EDI, 3PL, POS, B2B, integrations, and operational reporting, so it can replace several ERP-style product-operation workflows. Its public documentation still relies on Xero or QuickBooks Online for core accounting synchronization, and one Omni account connects to only one Xero organization. Organizations needing consolidated multi-entity financials, MRP, or advanced production manufacturing should evaluate a broader ERP or Cin7 Core alongside Omni.
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